Before trying this, our follow-up process was patchy at best. We weren’t ignoring people on purpose, things just slipped through. This quietly corrected that. Conversations restarted, bookings increased, and it all happened without disrupting our normal routine. It has genuinely reshaped how we think about managing enquiries and keeping potential customers engaged.

I wasn’t expecting much, but it honestly helped more than I thought it would. A lot of people who’d asked about mortgages earlier in the year suddenly started replying again. A few wanted updated figures, and others were ready to pick things back up. It saved me a lot of chasing and turned enquiries I’d completely forgotten about into proper cases. Really useful.

AI was the buzzword everyone seemed to be talking about, so when one of Rob’s ads came up, I was curious but didn’t really expect it to amount to much. After a quick chat, we agreed to try the AI Sales-Bot on our old enquiry list. I was genuinely taken aback by how many people got back in touch, clients we hadn’t heard from in years suddenly wanted updates or were ready to move forward. Because of that early success, we added the speed-to-lead bot. That’s when we noticed a real shift. New enquiries were being responded to immediately, even when our team was tied up, and it made a noticeable difference to the number of conversations turning into booked appointments. It’s reduced the workload on my staff, steadied the flow of new business, and helped us make far better use of the leads we already have. Rob and his team have been brilliant throughout. Very supportive, easy to deal with, and the whole process has been far smoother than I expected. It’s had a bigger impact on our day-to-day operations than any tool we’ve tried in recent years.